CONTACT US
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FAQs
Is my personal information safe?
Absolutely. We use secure encryption and never share your data with third parties without your consent.
Can I cancel or modify my order after placing it?
If your order hasn’t been processed yet, you can request a cancellation or change. Please contact our support team as soon as possible.
What payment methods do you accept?
We accept bank transfer, e-wallets (e.g., Momo, ZaloPay), and Cash on Delivery (COD), depending on your location.
Where can I check the status of my order or quote request?
Log in and go to “My Orders” or “My Quotes” to see the latest status and updates.
Can I place a custom order and request a quote?
Yes! You can use the Custom Order form to describe your needs. We will review and send you a price quote via email.
How do I place an order?
Select the product, click “Add to Cart,” then proceed to checkout and complete the payment.
How do I update my personal information?
After logging in, go to “My Account” and you can edit your profile, address, and contact information.
Do I need an account to place an order?
Yes, you need to log in or create an account to place an order and track your purchase
I forgot my password. What should I do?
Click “Forgot Password?” on the login page and follow the instructions to reset your password via email.
How do I create an account?
Click the “Sign Up” button at the top right corner, then fill in your details to register an account.